Shannon Ahmed | Learning Architect & Experience Designer

Shannon Ahmed, Learning Architect and Experience Designer

7+ Years Learning Architecture & Design

About Me

Designing for Clarity, Accessibility & Impact

Hi, I'm Shannon- a Learning Architect and Experience Designer passionate about helping learners improve performance through comfort in decision making and taking part in a learning culture. Whether it's building a global technical training program for 40,000 employees or launching AI-powered chatbot tutors for individual remote students, I approach every project with the same philosophy: embdedded motivation, accessibility, and measurable impact.

I specialize in ADDIE methodology, adult learning theory, and blended learning design, with 150+ eLearning courses built in Articulate 360. I'm also a power user of AI across the full design lifecycle from content development and adaptive learning to predictive analytics and custom chatbot tutors that give learners 24/7 support.

What sets me apart is my commitment to inclusive design. I've built training for learners with visual, hearing, physical, and cognitive differences. I use AI to streamline alt text, captions, and plain-language rewrites so accessibility is baked in from day one.

ADDIE Methodology Adult Learning Theory AI-Assisted Design Articulate 360 Section 508 Blended Learning Houston, TX · Remote

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150+ Courses

Built in Articulate 360 across technical, sales, and product domains

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60,000+ Learners

Reached across energy, fintech, SaaS, and nonprofit sectors

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AI-Powered

Chatbot tutors, adaptive paths, and predictive analytics built and deployed

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Accessible Design

Section 508 & WCAG compliance with inclusive design for all learners

AI-Enhanced Design

Where AI Meets Instructional Design

I use AI across the full learning design lifecycle- not as a shortcut, but as a force multiplier for quality, speed, and learner impact.

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AI-Assisted Content Development

Use Claude, ChatGPT, Copilot, and Jasper AI to develop course content, learning objectives, scenarios, and assessments. This cuts development cycles while maintaining instructional quality.

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Adaptive & Personalized Learning

Design adaptive experiences that adjust to learner ability and style. Apply predictive analytics to identify at-risk learners early and re-route their journeys before they fall behind.

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Custom AI Chatbot Tutors

Built and deployed AI chatbot tutors providing 24/7 learner support for virtual students at ENDisability, extending instructor reach beyond live session hours.

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Gamification & Simulation

Accelerate gamification design using AI to build immersive simulations and game-based scenarios that drive learning culture and real employee enthusiasm.

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AI-Assisted Media Production

Produce video and visual content with Synthesia, Vyond Go, Camtasia AI, Midjourney, and Canva AI. Localize content globally with DeepL without losing instructional fidelity.

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AI-Driven Accessibility

Apply AI to accessibility workflows: automated alt text generation, captioning, transcripts, and plain-language rewrites, making Section 508/WCAG compliance faster and more thorough.

AI Tools I Use

Claude ChatGPT Copilot Gemini Perplexity Jasper AI OttoLearn Midjourney DeepL Synthesia Vyond Go Articulate AI Assistant Camtasia AI Canva AI Custom Chatbot Tutors

Selected Work

Projects That Moved the Needle

Measurable impact across different industries and scales.

Halliburton · Oil & Gas · 40,000+ Employees

Global Technical Training at Scale

Built comprehensive technical programs covering equipment operation, safety compliance, and software training across 51 global districts. Redesigned a 12-week onboarding program into a 6-week blended learning solution utilizing eLearning, vILT, and hands-on labs- cutting training time 50% while maintaining learning outcomes.

50%

Time Reduction

40K+

Employees Trained

Global Districts

Square · FinTech · Sales Enablement

Simulation-based Onboarding

Created a library of simulation based learning covering product training, sales methodology, and technical procedures for 500+ sellers. Migrated LMS from WorkRamp to Docebo and designed performance-based assessments- achieving an 8% lift in product attachment rates.

150+

Courses Built

Attachment Lift

500+

Sellers Trained

Diverse professional development workshop

The Predictive Index · SaaS · 10,000+ Users

Certification Design & Platform Administration

Designed ILT and eLearning certification programs using ADDIE, delivered to 5,000+ professionals. Administered Docebo, LearnDash, and Seismic for up to 10,000 users and acted as product manager for free learning platform.

5K+

Professionals Certified

10K+

Platform Users

Agile

Development Model

Person in wheelchair in professional learning environment

ENDisability · Nonprofit · Workforce Development

Accessible Tech Training + AI Chatbot Tutors

Designed and delivered upskilling and remote work learning programs with accessibility built in from day one for disabled and neurodiverse adult learners. Built and launched AI chatbot tutors providing 24/7 learner support- extending instructor reach beyond live hours. Used predictive analytics to flag at-risk learners and adjust their journeys in real time.

100%

Accessible Design

24/7

AI Tutor Support

Inclusive

For All Learners

Featured · Interactive

Interview Me — Your Way

Instead of reading a static résumé, step into a choose-your-path interview where you're the hiring manager. Every choice unlocks a different story about how I work — built as a playable demonstration of the simulation-based learning I design.

⏱️~3 minutes, fully interactive

🎮Branching choices — no wrong answers

🏅Unlock insight badges as you go

♿Keyboard-navigable & screen-reader friendly

▶ Start the Interview Adventure

Expertise

Skills & Tools

Technical expertise paired with strategic thinking.

Black professional woman focused on learning design work

Rooted in research. Every design decision is grounded in adult learning theory, instructional science, and real-world performance data.

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Design & Strategy

ADDIE Model & SAMAdult Learning TheoryCurriculum DevelopmentTask & Needs AnalysisAssessment DesignBlended LearningMicrolearning & GamificationSection 508 / WCAG

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Authoring & Platforms

Articulate Storyline 360Articulate Rise 360Adobe CaptivateCamtasiaVyondiSpring SuiteDoceboLearnDashPendoWorkRampSeismicQuestionMark

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Project Management

ILT & vILTWBT & Self-PacedTechnical WritingSME CollaborationAsanaAgile / SCRUMJIRA Performance Analysis

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Design & Productivity

Adobe Creative SuiteFigmaMiroCanvaMicrosoft Office SuiteGoogle Workspace

Philosophy

What I Believe In

The principles that guide every project I work on.

01 — Clarity

Clarity Over Complexity

A well performed analysis will uncover clear learning objectives. From there, I write simply, design intuitively, and test often to make sure people actually understand.

02 — Access

Accessibility Is Essential

Disability, neurodiversity, and language differences should be considered for every learning intervention. Thoughtful inclusive design elevates LX at scale.

03 — Impact

Impact Over Investment

I measure training by what people do differently, not how many hours they sit in a room. A short, well designed simulation will often outperform hours of classroom ILT.

Education

Academic Foundation

Grounded in the science of how people learn.

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Master of Science, Human Resource Development

University of Houston

Focus: Adult Learning & Instructional Design · Coursework in ADDIE, SAM, Adult Learning Theory, Instructional Design Methodologies, and Training Evaluation

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Bachelor of Science, Psychology

University of Houston

Minor: Biology · Foundation in human behavior, cognition, and motivation, directly informing how I design for real learning outcomes

Learning That
Grows People &
Organizations