I move between the whiteboard and the roadmap without losing altitude- 8+ years designing and shipping learning experiences, running the product and platform teams behind them, and reaching 50,000+ learners across energy, fintech, SaaS, and nonprofit sectors.
Hi, I'm Shannon- a Learning Architect who is just as comfortable running the sprint as building the course inside it. I've spent eight years in the gap between what the research says about how adults learn and what L&D practice actually looks like- and I've held both the individual-contributor seat and the seat at the head of the table. I've built a 40,000-employee technical onboarding program by hand, and I've run the agile team, backlog, and roadmap for a 10,000-user learning platform as its product manager. I don't pick a lane between hands-on design and program leadership- I use both, on purpose.
I specialize in ADDIE methodology, adult learning theory, and blended learning design, with 50+ eLearning courses built in Articulate 360 and a career total spanning technical onboarding, sales enablement, certification programs, and accessibility-first curricula. I'm also a deliberate early adopter of AI across the design lifecycle- from AI-assisted content development and AI-informed learner pathways to teaching AI literacy directly to the learners I serve.
What sets me apart is my commitment to inclusive design and my instinct to lead when leading is what the work needs. I've built training for learners with visual, hearing, physical, and cognitive differences, partnered directly with the Texas Workforce Commission to shape workforce programs, and led an LMS migration end to end. Accessibility and ownership are both baked in from day one, not bolted on later.
Equally at home owning a roadmap and shipping the course behind it.
Led an agile team and owned the roadmap for a 10,000-user learning platform
Learners and platform users across energy, fintech, SaaS, and nonprofit sectors
AI-assisted content workflows, AI-informed learner pathways, and AI literacy programs I teach directly
Section 508 & WCAG compliance with inclusive design for all learners
I use AI across the full learning design lifecycle- not as a shortcut, but as a force multiplier for quality, speed, and learner impact.
Use Claude, ChatGPT, and Copilot to develop scenarios, learning objectives, and assessment drafts- increasing output and quality while preserving instructional rigor.
Designed Square's first AI-informed learner pathways using skills mapping, auto-tagging, and dynamic adjustment as interim Docebo administrator post-migration.
Designed and delivered end-to-end AI literacy programs teaching disabled and neurodiverse adult learners to use Claude and ChatGPT- practical application, general fluency, and AI ethics- reaching 100 to 500 learners with a 100% completion rate.
Apply AI to accessibility workflows: alt text generation, captioning, and plain-language rewrites, making Section 508/WCAG compliance faster and more thorough.
Produce video and visual content with Synthesia, Vyond Go, Camtasia AI, Midjourney, and Canva AI- without losing instructional fidelity.
Measurable impact across different industries and scales.
Built comprehensive technical programs covering equipment operation, safety compliance, and software training across 51 global districts. Redesigned a 12-week onboarding program into a 6-week blended learning solution utilizing eLearning, vILT, and hands-on labs- cutting training time 50% while maintaining learning outcomes.
Built 50+ Articulate 360 courses covering product training, sales methodology, and technical procedures for 500+ learners. Led the WorkRamp-to-Docebo migration end to end- user access taxonomy, enrollment logic, and reporting- then served as interim Docebo administrator, designing the org's first AI-informed learner pathways.
Led an agile team across sprint and roadmap planning, backlog management, and stakeholder alignment for PI Learn, a customer-facing platform for 10,000+ users. Converted high-touch coaching into self-serve certification journeys reaching 5,000+ professionals with SHRM/HRCI credit, and project-managed the organization's first virtual conference, OPTIMA, with 7,500+ synchronous attendees.
Lead end-to-end learning design for Salesforce, Scrum, and IT certification programs for disabled and neurodiverse learners, partnering directly with the Texas Workforce Commission as an internal consultant against a continually shifting scope. Designed and delivered AI literacy programs teaching Claude and ChatGPT- practical application, fluency, and ethics- to a 100% completion rate. Built AI-assisted workflows for scenario generation, assessment drafting, and accessibility support, and use Figma prototypes to align stakeholders before development.
Five roles, one throughline: I move fluidly between shipping the work myself and owning the roadmap, team, and stakeholders around it.
Instead of reading a static résumé, step into a choose-your-path interview where you're the hiring manager. Every choice unlocks a different story about how I work. This was built entirely using AI as a playable demonstration of the simulation-based learning I design.
Technical expertise paired with strategic thinking.
The principles that guide every project I work on.
A well performed analysis will uncover clear learning objectives. From there, I write simply, design intuitively, and test often to make sure people actually understand.
Disability, neurodiversity, and language differences should be considered for every learning intervention. Thoughtful inclusive design elevates LX at scale.
I measure training by what people do differently, not how many hours they sit in a room. A short, well designed simulation will often outperform hours of classroom ILT.
Grounded in the science of how people learn.
Whether you need a learning strategy owned end to end, a team or roadmap led, or a critical course built by hand, I'd love to help. Currently available for contract, full-time, and consulting roles.
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